SAP Knowledge Base Article - Preview

1641218 - A file entry with the name "SAPLogonTicketKeypair" cannot be found in the configuration "keystore/TicketKeystore/entries"

Symptom

Logging in to NetWeaver WAS java applications such as the portal and useradmin fail with the following error in the defaultTrace:

"[EXCEPTION]
 {0}#1#com.sap.engine.frame.core.configuration.NameNotFoundException: A file entry with the name "SAPLogonTicketKeypair" cannot be found in the configuration "keystore/TicketKeystore/entries"."


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Environment

  • SAP NetWeaver 6.40
  • SAP NetWeaver 7.00
  • SAP NetWeaver 7.01
  • SAP NetWeaver 7.02

Product

SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

NWA, SSO, Single sign on, , KBA , BC-JAS-SEC , Security, User Management , BC-JAS-SEC-LGN , Logon, SSO , Problem

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