1636781 - 500 Internal Server Error is returned for HTTP request when logging into Management Console - Data Services | SAP Knowledge Base Article

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1636781 - 500 Internal Server Error is returned for HTTP request when logging into Management Console - Data Services

Symptom

  • CMC URL loads and user able to log in
  • Management Console URL loads but cannot log in
  • Administrator user unable to log into Management Console
  • 500 Internal Server Error is returned for HTTP request [web service url] when logging into Management Console
  • Error:  Cannot process an HTTP request to servlet [action] in [DataServices] web application
  • Web server trace log indicates warning - LINK_DIR not defined in System Environment 
  • Web server trace log indicates severe error - LINK_DIR is not configured, application may not work properly

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Environment

Data Services

Product

SAP Data Services 4.0 ; SAP Data Services 4.1

Keywords

DS, DSXI, Admin, Web admin, IPS, BOE, DS console, logon failed, http 500, internal error , KBA , EIM-DS , Data Services (Use Subcomponent) , Problem

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