SAP Knowledge Base Article - Preview

1635411 - Manager not retrieved during request creation when the detail data source is an HR system

Symptom

You have configured your HR system as User Detail Data Source in SPRO. However, during request creation you are unable to retrieve the Manager for some or all of the users for which the request is being created.


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Environment

SAP GRC Access Control 10.0

  • Access Request

Product

SAP Access Control 10.0

Keywords

A002, B012, Manager Information, Access Request, Path ID, Connector Settings, SPRO, HR relation, PA30, PA40, Path ID in IMG, Manager Information in GRC 10.0, next level manager, wrong manager, incorrect manager , KBA , troubleshooting , a002 , org unit , position based , hr connector , b012 , hr structure , GRC-SAC-ARQ , Access Request , Problem

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