SAP Knowledge Base Article - Preview

1634393 - Error: Loading shared object failed during installation: Cannot verify DB login information [INS00104] - IPS 4.0

Symptom

  • Information platform services "IPS" installation failed.
  • Producing this error message after clicking next button on the Central Management Server "CMS" repository configuration details.

Error: Database access error. Reason loading shared object failed.

First tried to load library oci.dll and failed because of error: [is not a valid Win32 application.....
Cannot verify DB login information . [INS00104]...

 error.jpg


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Environment

  • SAP BusinessObjects Information platform services.
  • Windows Server 2008 64-bit
  • Oracle 11g 64-bit

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP Data Services 4.0

Keywords

KBA , EIM-DS , Data Services (Use Subcomponent) , BI-BIP , Business intelligence platform , Problem

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