1630229 - CA Introscope Enterprise Manager has JAVA heap problems | SAP Knowledge Base Article

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1630229 - CA Introscope Enterprise Manager has JAVA heap problems

Symptom

The CA Introscope Enterprise Manager has been installed successfully, however it does start not starts after the start command. The IntroscopeEnterpriseManager.log located at /usr/sap/ccms/wilyintroscope/logs shows one of the following errors:

[ERROR] [Manager.Bootstrap] Load all Management Modules FAILED.
[ERROR] [Manager] The EM failed to start. Null
or
[ERROR] [Manager.Bootstrap] Load all ManagementModules FAILED.
[ERROR] [Manager] The EM failed to start. Java heap space

or
[ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Java heap space
[ERROR] [State Saver] [Manager] Uncaught Exception in Enterprise Manager:  In thread State Saver and the message is java.lang.OutOfMemoryError: Java heap space

 

OR

The CA Enterprise Manager has JAVA heap space issues. For example, the Enterprise Manager service crashes due to out of memory issues.


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Environment

  • CA Introscope Enterprise Manager
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1

Keywords

Introscope Enterprise Manager EM does not cannot start Uncaught Exception in Enterprise Manager:  In thread State Saver and the message is java.lang.OutOfMemoryError: Java heap space The EM failed to start. Java heap space


, KBA , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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