SAP Knowledge Base Article - Preview

1629788 - PI Mail Adapter: PLAIN or LOGIN authentication

Symptom

  • When you are trying to send a mail from Process Integration (PI) to a Mail Server, using the Mail Adapter, you receive the error:
    • java.io.IOException: server does not support PLAIN or LOGIN authentication

 authentication.png

  • The below errors may also be present on the channel:
    Message processing failed. Cause: com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.io.IOException: server does not support PLAIN or LOGIN authentication
    MAIL_SNT_FAILjava.io.IOException: server does not support PLAIN or LOGIN authentication

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Environment

  • PI Release Independent
  • SAP NetWeaver
  • SAP Process Integration

Product

SAP Exchange Infrastructure 3.0 ; SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

Exchange Infrastructure, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI, AEX, Mail Box, authentication, sender, receiver, SMTPClientConnection, SMTP, Simple Mail Transfer Protocol , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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