1629259 - Database access error. Reason Loading shared object failed [INS00104] | SAP Knowledge Base Article

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1629259 - Database access error. Reason Loading shared object failed [INS00104]

Symptom

You cannot proceed because the following has failed validation: Database access error. Reason Loading shared object failed. First tried to load library libclntsh.a(shr.o) and failed because of error: [Could not load module /apps/Oracle/lib32/libclntsh.a(shr.o). The module has an invalid magic number.]. Second tried to load library liblibclntsh.a(shr.so and failed because of error: [Could not load module. System error: No such file or directory]. Cannot verify database login information. [INS00104].



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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

oracle, aix 6.1, BI4.0 , INS00104, libclntsh.a, shr.o , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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