SAP Knowledge Base Article - Preview

1627513 - Problem occurs when using MySql as a CMS Database and the password contains some special characters

Symptom

  • Problem occurs when using MySql as a CMS Database and the password contains some special characters.
  • Error is like: 
    Failed to retrieve cluster name from the database. Reason: BusinessObjects Enterprise CMS: Unable to connect to the CMS system database “XXXX:3306". Reason:Access denied for user 'sa@localhost'(using password: YES)'

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Environment

  • SAP BusinessObjects Enterprise (BOE) XI 3.1
  • MySql 5.5

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

CMS db ,password ,limitation , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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