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1619344 - Error: "Could not initialize class com.sap.conn.jco.JCo" when attempting to access the Role Import tab for SAP authentication in the CMC

Symptom

  • When attempting to access the Role Import tab for SAP authentication in the Central Management Console (CMC) the following error appears:

    HTTP 500
    java.lang.RuntimeException: java.lang.RuntimeException:
    javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.sap.conn.jco.JCo
    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServ iceHandler.java:254)
    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHan dler.java:197)
    com.businessobjects.http.servlet.internal.ProxyServlet.service (ProxyServlet.java:248)
    javax.servlet.http.Http Servlet.service(HttpServlet.java:717)

  • On Windows, the following error may be seen:
    HTTP Status 500 - javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/sap/conn/jco/JCo : cannot initialize class because prior initalization attempt failed
    The server encountered an internal error that prevented it from fulfilling this request.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix 
  • AIX
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI40, java.lang.NoClassDefFoundError, com.sap.conn.jco.JCo, sapjco3.jar, bi4, xi4, xi40, aurora , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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