SAP Knowledge Base Article - Preview

1616130 - Connection Server and Web Intelligence Processing Server don't start - BI4.x

Symptom

  • Connection server fails to start
  • Web Intelligence Processing server fails to start
  • Connection server and Web Intelligence Processing server fail: This server is considered failed because it has stopped 5 time(s) in 60 minute(s)
  • Connection server and Web Intelligence Processing server keep at Starting or Failed status
  • When opening WebI Rich Client from BI Launch Pad, the following error message pops up: "your session timed out. Close the Java interface and log on again."

### Extract from connectionserver logs:
|8a6384ea-470c-849f-801b-52a9a61de2c8|2012 01 28 10:17:02:832|+0200|>>|A| |connectionserver_boserver.ConnectionServer|10481|1028091800|| ||||||||||||||||||||||assert failure: (oscafactory2.cpp:3129). (false : OSCASimpleFactory2::triggerStateChangeNotifications - Unexpected exception).

### Extract from the stack trace:
#4  0x00002b70a3165086 in Ocalibhelper500::OSCASimpleFactory2::triggerStateChangeNotifications(Ocalibhelper500::CWireObject const*) ()
   from /opt/sap/BI4/sap_bobj/enterprise_xi40/linux_x64/libOCAhelperw.so
#5  0x00000000005da387 in CISGeneralAdmin_impl::setParamEx(unsigned short const*, CORBA_Any const&, CORBA_Any*&) ()


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0 SP01 Patch 6 - BI 4.0 SP02 Patch 10
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1 SP02 Patch 1
  • Linux Red Hat 5.5, 5.6
  • AIX
  • Linux Suse Enterprise

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

webi, processing server, fail , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.