1615918 - Performance issues and short dumps for CRM datasources | SAP Knowledge Base Article

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1615918 - Performance issues and short dumps for CRM datasources

Symptom

  • Long runtime (performance issues).
  • Exception OutOfMemory ("Error occurred when processing Java programs" Message 14059).
  • Short dump TIME_OUT.
  • Short dump TSV_TNEW_PAGE_ALLOC_FAILED.

Above symptoms could be observed when

  • Testing the extraction in T-code RSA3 in CRM.
  • Loading data into BI system.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP Business Information Warehouse (BI)

Product

SAP Business Information Warehouse all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRMD_ORDER_INDEX, time out, bad performance, running, sequential read, runtime error. , KBA , CRM-ANA-EXT , Extractors , BW-BCT-CRM , please use CRM-ANA (Customer Relationship Management) , Problem

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