1614772 - Message: 'A desktop installation of the SAP Crystal Reports for Enterprise designer is required for this action' displays in SAP BI LaunchPad | SAP Knowledge Base Article

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1614772 - Message: 'A desktop installation of the SAP Crystal Reports for Enterprise designer is required for this action' displays in SAP BI LaunchPad

Symptom

  • Unable to launch Crystal Reports from SAP BI LaunchPad.
  • When trying to open Crystal Reports for Enterprise from SAP BI LaunchPad, it displays the following information, and then nothing happen.

    'A download to launch Crystal Reports for Enterprise should start automatically.*
          
    If it does not start, click here to download.
    If this download is blocked by your browser, please adjust your browser security settings or contact your local system administrator.
    If a dialog box appears with the option to 'Open' or 'Save', click 'Open'.
       
    *A desktop installation of the SAP Crystal Reports for Enterprise designer is required for this action.'

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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
         
  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CR4E, CRFE, CR for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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