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1609661 - Periodical performance issue on BusinessObjects (BO) Server

Symptom

  • Every 2 hours BO server machines appear performance problem. Like high CPU and memory consumption.
  • Performance problem disappears after a few minutes.
  • Check the process information in Windows task manager and find that multiple "WIReportServer.exe" processes consume most system resource.
  • No scheduling tasks running at the same time.
  • Stopping Auditing or logging on BO servers doesn't resolve the problem.

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Environment

  • Windows Operating System
  • BusinessObjects clustering
  • Web Intelligence Processing Server (WIPS)
  • Multiple WIPSs running on each node

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Document Cache Clean-up Interval, Cache Timeout, slow, WIReportServer , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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