SAP Knowledge Base Article - Preview

1606107 - Creation of follow up ERP quotations from opportunities not working

Symptom

  • ERP quotation transaction type is not available when creating follow-up from opportunities in the CRM Web UI.
  • Pop up that is triggered upon click on the 'Create Follow-up' button in the opportunity does not include ERP quotation transaction types
  • unable to continue with ERP sales process after an opportunity is created.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

opportunity, ERP Quotation, ERP Sales Order, follow up, web ui, customizing , KBA , CRM-BTX-ERP , CRM UI for ERP Sales Documents , Problem

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