SAP Knowledge Base Article - Preview

1601614 - Web Intelligence Processing Server restarts frequently

Symptom

  • Web Intelligence Processing Server restarts frequently.
  • Receive error “An internal error occurred while calling 'getSessionInfosEx' API. (Error: ERR_WIS_30270) (Error: INF )” while trying to refresh the Web Intelligence document.

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Environment

SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

WIPS recycle, webi, restart, frequent restart, BI 4.x, 4.2, getSessionInfosEx , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Problem

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