SAP Knowledge Base Article - Preview

1597558 - HTTP Status 404 error when logging into BI 4.0 BI launch pad and CMC after installing Data Services 4.0 on the same machine

Symptom

After installing Data Services 4.0 on the same machine as a previously working BI 4.0 installation, the following error when trying to log into BI Launch pad or the CMC:

~~~~~~~~~~~~~~~~~
HTTP Status 404 - /BOE/BI
type Status report
message /BOE/BI
description The requested resource (/BOE/BI) is not available.
Apache Tomcat/6.0.24
~~~~~~~~~~~~~~~~~~

Data Services is running correctly and the BI servers are up and running


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Environment

  • SAP Business Objects Business Intelligence 4.0
  • Data Services 4.0
  • Windows 2003 64-bit

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Data Services 4.0

Keywords

CMC, JAVA_HOME, DS install, http 404, CMC, BI launch pad , KBA , EIM-DS , Data Services (Use Subcomponent) , Problem

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