SAP Knowledge Base Article - Preview

1596565 - Generating an Excel Report on CRM Mobile Sales results in popup about format and file extension

Symptom

  • Generating an Excel Report on Mobile Sales results in below popup....
  • The file you are trying to open, 'filename.xls', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?

 


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Environment

 

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP CRM Mobile Sales

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions

Keywords

KBA , CRM-MSA-REP-EXL , Use CRM-MSA(Excel Reports) , Problem

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