- You created a survey in CRM WebUI and linked it to a Service Request.
- When you try to use and save a Survey in Service Request, the following error message appears:
Field EVALUATION_INFOS is not available in structure CRMT_SURVEY_WRK
- You have checked recommendation from SAP note 961255 but Function Module CRM_SURVEY_MAINTAIN_MULTI_OW contains in Changing tab:
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
KBA , CRM-IC-SCR , Scripting , Problem
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