SAP Knowledge Base Article - Preview

1595553 - When using CRM WebUI Surveys, a warning regarding structure CRMT_SURVEY_WRK is shown

Symptom

  • You created a survey in CRM WebUI and linked it to a Service Request.
  • When you try to use and save a Survey in Service Request, the following error message appears:
    Field EVALUATION_INFOS is not available in structure CRMT_SURVEY_WRK
  • You have checked recommendation from SAP note 961255 but Function Module CRM_SURVEY_MAINTAIN_MULTI_OW contains in Changing tab:
    • CT_INPUT_FIELDS
    • TYPE
    • CRMT_INPUT_FIELD_TAB

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-SCR , Scripting , Problem

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