SAP Knowledge Base Article - Preview

1580424 - Generate Excel Report from Mobile Sales gives a pop-up regarding file format

Symptom

When generating an excel report from Mobile Sales result list you get a pop-up message.

The file you are trying to open, '*.xls', is in a different format than specififed by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-MSA-REP-EXL , Use CRM-MSA(Excel Reports) , Problem

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