SAP Knowledge Base Article - Preview

1576761 - Instances status cannot be retrieved in NWA 'System Overview'

Symptom

When navigating to availability and performance management in Netweaver Administrator, the status of the instances cannot be retreived and the following error is written into the default trace: "Retreiving data....Data for instance <FQHN of the host of the instance> on port 5XX13 cannot be retrieved. If the instance is behind firewall - ensure that this port is accessible. This is also valid for instances that may be located on other hosts".  


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Environment

  • SAP Netweaver AS JAVA 7.2X
  • SAP Netweaver AS JAVA 7.3X
  • SAP Netweaver AS JAVA 7.40

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Application Server for Java 7.2 ; SAP NetWeaver Composition Environment 7.2 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

NWA, System Overview, cannot be retrieved, Availability and Peformance, Instance Status , KBA , BC-JAS-ADM-MON , Monitoring , Problem

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