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1570423 - RWI00314 error or Blank page when refreshing Web Intelligence reports in InfoView which result in the crash of Web Intelligence Processing Server

Symptom

  • Refreshing Web Intelligence reports in InfoView produces a white screen in the browser and\or the error message:"Cannot get an output file for the document. (Error: RWI00314) (Error: INF)."
  • Resulting in the crash of Web Intelligence Processing Server
  • The following error is output in the Web Intelligence Processing Server's trace log:

    |E| | 2796|7772| |||||||||||||||**ERROR:WICDZ_i:Error stream : <ERRORS>
    <ERROR COMPONENT="WIS" ERRORCODE="10008" ERRORTYPE="SUPERVISOR" LENGTH="10" MESSAGE="Unrecognized Object Key &apos;DP0.DO355&apos; in Tokenized expression at position 9. (WIS 10008)" POSITION="9" PREFIX="ERR">

 


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Environment

  • SAP BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Webi, image, custom logo, WIReportServer, hang, xi3.1, webi report server, webi document, webintelligence, image, picture , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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