1544104 - Error INS00289 when installing / updating SAP BusinessObjects Business Intelligence products due to "Suppressed Reboot" state | SAP Knowledge Base Article

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1544104 - Error INS00289 when installing / updating SAP BusinessObjects Business Intelligence products due to "Suppressed Reboot" state

Symptom

  • After launching the SAP BusinessObjects Business Intelligence Platform Setup, during the Prerequisite checking you receive the notification:
    "Suppressed Reboot - Critical - Failed" and the installation cannot continue
  • Even after rebooting the same message appears again

    Suppressed+reboot+-+installer's+error.png

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 / 4.1 / 4.2
  • SAP BusinessObjects Business Intelligence Client Tools 4.0 / 4.1 / 4.2
  • Windows Operating System

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package, feature pack 3 ; SAP BusinessObjects Business Intelligence, Edge edition 4.1, standard package ; SAP BusinessObjects Business Intelligence, Edge edition 4.2, standard package ; SAP BusinessObjects Business Intelligence, Edge edition, standard package 3.0

Keywords

suppress reboot state, BI4, XIR4, INS00289 , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , How To

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