SAP Knowledge Base Article - Preview

1530113 - SetPrompts Failed error when refreshing Deski Document in InfoView after Fix Pack 3.1+ is applied

Symptom

When some users attempt to refresh the data of a Desktop Intelligence report from within InfoView, the following error is displayed:
"SetPrompts failed"

setprompts.jpg


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Environment

SAP BusinessObjects Enterprise XI Release 3 Fix Pack 1+

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

deski desktop intelligence document FP31 FP3.1 setPrompts failed refresh data SP3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-DKI , Desktop Intelligence , Product Enhancement

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