When an agent edits a business transaction, then the "Employee Responsible" is automatically changed to the current processor of the transaction, considering partner function assigned to "Responsible Employee" in customizing:
- SAP CRM 7.0 and higher
- Transaction is edited from the CRM IC agent inbox or from the detail view of the transaction.
employee responsible, edit , KBA , CRM-IC-BF-PAR , Partner Processing , CRM-IC-UNI , Agent Inbox , How To
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