SAP Knowledge Base Article - Preview

1500236 - PCM: Web server on IIS7 or IIS7.5 64bit gives "An Internet connection was established, but the data cannot be retrieved: Internal Server Error".

Symptom

The following error is received when accessing a web server on Windows 2008 64-bit and IIS 7.0 or Microsoft Windows Server 2008 R2 x64 with IIS 7.5.

"An Internet connection was established, but the data cannot be retrieved: Internal Server Error"

The error message is a general error messages that basically means that the virtual directory is setup but there is a issue retrieving the data. Most likely the IIS sever is misconfigured and the settings need to be checked and verified.

Symptom-01.png


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Environment

SAP Profitability and Cost Management (PCM) all versions

Web Server Operating System Windows 2008 64 bit operating system with IIS 7 or Microsoft Windows Server 2008 R2 x64 with IIS 7.5.

Product

SAP Profitability and Cost Management all versions

Keywords

Internal Server Error, An Internet connection was established, data cannot be retrieved , KBA , EPM-PCM-WEB , Web , Problem

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