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1479466 - ERROR: "The OutlookSoft SendGovernor Service service hung on starting." - BPC

Symptom

  • ERROR occurs when rebooting BPC server. This error is logged in the Event Viewer of Windows with id=7022. This concerns the OutlookSoft SendGovernor Service as well as the OutlookSoft ServiceManger service
  • ERROR: "The OutlookSoft ServiceManager Service service hung on starting."
  • ERROR: "The OutlookSoft SendGovernor Service service hung on starting."
  • ERROR: "Faulting application OSoftServiceManager.exe, version 7.5.101.0, time stamp 0x4ab9eadc, faulting module ole32.dll, version 6.0.6002.18005, time stamp 0x49e041cf, exception code 0xc0000005, fault offset 0x0000000000159744, process id 0x80c, application start time 0x01cb03cd81a96a36."

 Osoftservicemanager.jpg


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Environment

  • Business Planning Consolidation 7.5 for Microsoft
  • Operating system: Windows Server 2008

Product

SAP Business Planning and Consolidation 7.5, version for Microsoft

Keywords

BPC; MS; 7.5; 75; ERROR: "The OutlookSoft SendGovernor Service service hung on starting."; , KBA , EPM-BPC-MS-ADM-OTH , Other , Problem

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