At random times throughout the day, it can be observed that the CMS is using an unusually high amount of memory.
- In Enterprise XI 3.1, the 32-bit CMS may eventually reach the 2gb limit and crash and restart itself. In the Application Event Log, the CMS reports the error "unknown exception in database thread."
- In BI Platform 4.x, the 64-bit CMS may far exceed 2gb, but despite not crashing its memory consumption may be at a concerning level.
- SAP BusinessObjects Enterprise XI 3.1
- SAP Business Intelligence Platform 4.x
- AIX, Solaris, Linux
This issue can be found in the following scenario:
- Crystal Reports templates and instances have several (hundred or thousand) static prompt values
- InfoObjects in the CMS system database are very large (~100k compressed)
- The system is very heavily utilized or has a batch schedule operation.
- A custom application to query for instance status is utilized.
CMS, Central Management Server, CentralManagementServer, crash, coredump, hang, restart, BThomas , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Bug Filed
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