1462712 - Getting error "An internal error occurred while calling 'getBlob' API.(Error: ERR_WIS_30270)" when viewing WebI report | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1462712 - Getting error "An internal error occurred while calling 'getBlob' API.(Error: ERR_WIS_30270)" when viewing WebI report

Symptom

  • When viewing a webi report with multiple tabs, encountered the following error "An Internal error occurred while calling 'getBlob' API. (Error:ERR_WIS_30270).
  • In the Web Intelligence Report Processing server logs, found the error: cannot open the file <document cache directory>/storage/xxxxx/Blob1.xml

Read more...

Environment

  • BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Xi, XI 3.1, WebI, Web Intelligence, getBlob, WIS 30270, blob1.xml, cache, BI, BI 4.1, 4.2, Launch Pad, open, view, clear cache, ERR_WIS_30270 , KBA , BI-RA-WBI , Web Intelligence , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.