SAP Knowledge Base Article - Preview

1457310 - Internal Error: Missing sEntry parameter error when viewing Web Intelligence document

Symptom

  • When viewing a large Web Intelligence document in PDF mode, the error "Internal Error: Missing sEntry parameter. (Error: INF)" appears in the browser. 
  • After the error is shown, the document continues to process and is displayed to the end user. 

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.x)
  • BusinessObjects Enterprise XI 3.1 (BOE 3.1)
  • BusinessObjects Enterprise XI R2
  • Cisco Content Switch Module

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Webi timeout portable document format adobe viewer exception proxy load balancer , KBA , BI-RA-WBI , Web Intelligence , Problem

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