When analyzing memory leaks and process crashes, sometimes the stack lists Crystal DLL's as being in the call stack.
To further troubleshoot the issue, customers request the debug symbols for Crystal Reports DLL's to be able to debug the issue more effectively.
debug symbols java source code windows dll stack trace memory core dump process crash pdb , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To
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