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1432731 - Error: Could not save the document to the repository for the following reason: [repo_proxy 30] DocumentFacade::uploadBlob - Query execute has failed : Error occurred while attempting to reconnect to CMS : ...

Symptom

  • While saving a Web Intelligence document from the Java Report Panel the following error message is displayed:
    Could not save the document to the repository for the following reason: [repo_proxy 30] DocumentFacade::uploadBlob - Query execute has failed : Error occurred while attempting to reconnect to CMS : Not a valid logon token. (FWB 00003) (hr=#0x80042a70) (WIS 30567)
  • While saving a Web Intelligence document from the HTML viewer the following error message is displayed:
    You do not have the rights to save in this folder or to edit categories. If you require these rights, see your Business Objects administrator.
  • Scheduled Web Intelligence report instances fail with the error:
    Could not save the document to the repository for the following reason: [repo_proxy 30] DocumentFacade::uploadBlob - Query execute has failed : Error occurred while attempting to reconnect to CMS : Not a valid logon token. (FWB 00003) (hr=#0x80042a70) (WIS 30567)

In the WIReportServer_*_trace.log files you will see the following error in order (key points in BOLD):

2010/02/18 21:12:54.852|>=| | |30145|1540766608|}|||||||||||||||repo_proxy:getDocumentInfo: 0.071
2010/02/18 21:12:54.852|==| | |30145|1540766608| |||||||||||||||dgDocument:dgDocument::UpdateDocCuidInContext() ctxt->SetDocumentCUID:FlatfUsZKgYAXgUAAJCrfVkAAFBWEgTP
2010/02/18 21:12:54.852|>=| | |30145|1540766608|}|||||||||||||||dgDocument:"UpdateDocCuidInContext": 0.071
2010/02/18 21:12:54.852|==| | |30145|1540766608| |||||||||||||||
dg_storeCE:switch to server session in order to retrieve required rigths to update blob (except Client mode)
2010/02/18 21:12:54.853|==| | |30145|1540766608| |||||||||||||||dg_storeCE:serverToken:3&1=System account,0P&2r=lm-i818712-cisco:10000,8P&35=System Account,0P&3k=@lm-i818712-cisco:10000,8P&4E=1449JLvLyqkBL0iAT4pc,0P&4F=10,0P&5U=1450JxQfbuozbKSAAYvz1449JLvLyqkBL0iAT4pc,0P&63=server-token,0P&S5=1,08&Tm=3650,03&lu=1033,83&pa,0P
...
2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||CInfoStore::Query() Corba System Exception

2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString 42159
2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString Transport error: Invalid object reference.
2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString 34700
2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString %1
2010/02/18 21:12:54.854|==| | |30145|1540766608| |||||||||||||||(client_exception_mapper.cpp:87) CORBA System exception: infostore.cpp(371)
Type:IDL:omg.org/CORBA/OBJECT_NOT_EXIST:1.0 Status: Failed on the client. Reason:
...
2010/02/19 01:11:12.007|>>|A| |30145|1540766608| |||||||||||||||assert failure: (proxy_impl.cpp:1084). (false : IntProxyFactory_impl::LogonWithToken (4) - for 1450JxQfbuozbKSAAYvz1449JLvLyqkBL0iAT4pcFAILVR with error code 10503).
2010/02/19 01:11:12.007|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString 42010
2010/02/19 01:11:12.007|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString Not a valid logon token. (FWB 00003)
2010/02/19 01:11:12.007|==| | |30145|1540766608| |||||||||||||||
(client_exception_mapper.cpp:257) Server exception: Not a valid logon token. (FWB 00003)
 OCA_Abuse exception 10503 at [exceptionmapper.cpp : 67]  42010 {}
        ...Not a valid logon token. (FWB 00003) Cannot find token


Server exception caught at proxy_impl.cpp(1088)
2010/02/19 01:11:12.008|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString 42010
2010/02/19 01:11:12.008|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString Not a valid logon token. (FWB 00003)
...
2010/02/19 01:11:12.008|==| | |30145|1540766608| |||||||||||||||SResourceSource::LoadString Error occurred while attempting to reconnect to CMS : %1
...
2010/02/19 01:11:12.036|==| | |30145|1540766608| |||||||||||||||ct_cdz_error_context:MESSAGE:Could not save the document to the repository for the following reason: [repo_proxy 30] DocumentFacade::uploadBlob - Query execute has failed : Error occurred while attempting to reconnect to CMS : Not a valid logon token. (FWB 00003)
(hr=#0x80042a70) (WIS 30567)

 If you enable the environment variable SESSION_LOGGING=1 before the CMS was started the following will apear in the [boe_cmsd|cms]_*_trace.log file at the same time the Web Intelegence called "dg_storeCE:switch to server session .." method (key points in BOLD):

2010/02/19 01:11:12.006|>>|A| | 1374|1503005584| |||||||||||||||assert failure: (sessionmgr.cpp:3636). (false : CSessionMgr::LogonWithTokenEx -- invalid token - token not in db (1450JxQfbuozbKSAAYvz1449JLvLyqkBL0iAT4pcFAILVR)).


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Environment

  • Business Objects Enterprise 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

"Vous ne pouvez pas enregistrer le document dans le référentiel" WIRS JRP , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Bug Filed

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