SAP Knowledge Base Article - Preview

1429365 - QaaWS Web Services perform slower in Production evironment with McAfee Virus scan installed

Symptom

  • An Xcelsius SWF is developed in a test environment and uses several QaaWS web services to populate data into the charts
  • In the test environment, data loads within an average of 2-3 seconds per query connection
  • Once the SWF is migrated to a production environment, the SWF takes an additional 7 seconds to load for each query
  • The Business Objects configuration between test and production are identical, including the patch level
  • The most significant difference is that the production environment has McAfee Virus Scan installed

Read more...

Environment

  • Xcelsius 2008 Service Pack 2
  • Business Objects Enterprise XI Release 2, Service Pack 4
  • QaaWS SP4
  • McAfee Virus Scan

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Xcelsius Enterprise 2008

Keywords

QaaWS performance; virus scan; McAfee; SWF refresh , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.