While trying to login to SAP BusinessObjects with Active Directory credentials, users receive the below error:
"Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM00005)"
- SAP BusinessObjects Enterprise XI 3.1
- SAP BusinessObjects Business Intelligence Platform (BI) 4.0 / 4.1
ad log in login FWM00005 FWM 00005 fail user infoview infoviewapp cmc cmcapp Account Information Not Recognized Active Directory Authentication plugin could not authenticate at this time technical support department , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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