1413903 - "Fail to retrieve the logon ticket, please contact the administrator" error when trying to connect to an SAP NetWeaver BI system from Xcelsius | SAP Knowledge Base Article

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1413903 - "Fail to retrieve the logon ticket, please contact the administrator" error when trying to connect to an SAP NetWeaver BI system from Xcelsius

Symptom

  • Unable to connect to an Sap BI system
  • Error: "Fail to retrieve the logon ticket, please contact the administrator"

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Environment

  • Xcelsius 2008 Service Pack 2
  • SAP EHP1 NETWEAVER 7.0 Support Package 5

Product

SAP BusinessObjects Xcelsius Enterprise 2008 ; SAP NetWeaver Business Warehouse 7.2

Keywords

KBA , BI-RA-XL , Dashboards and Presentation Design , How To

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