1413699 - BPC-MS - Load Balanced servers: "The request failed with HTTP status 401: Unauthorized" error when accessing OSoft site | SAP Knowledge Base Article

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1413699 - BPC-MS - Load Balanced servers: "The request failed with HTTP status 401: Unauthorized" error when accessing OSoft site

Symptom

Getting the following error when I try to access  the OSoft website in an environment that has load balanced Application Servers:                                                                                                                

[WebException: The request failed with HTTP status 401: Unauthorized.]

System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, StreamresponseStream, Boolean asyncCall)+1303

System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(StringmethodName, Object[] parameters) +218

WebInfoService.WebInfoService.Query(String strQueryType, StringstrParameter, String strContext, String strSecurity) +98                                                                            

OSoft.Consumers.ZFP.WebBase.Utility.GetLastUserApp(CPMUser& mUser,String strAppServerURL, String strSecurity, String strContext, BooleanbServerPathReset) +1517

OSoft.Consumers.ZFP.WebBase.PageBase.Page_Init(Object sender,EventArgs e) +219

System.EventHandler.Invoke(Object sender, EventArgs e) +0

System.Web.UI.Control.OnInit(EventArgs e) +67

System.Web.UI.Control.InitRecursive(Control namingContainer) +241

System.Web.UI.Page.ProcessRequestMain() +197


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Environment

  • SAP Business Planning and Consolidation 7.0 for the Microsoft platform
  • SAP Business Planning and Consolidation 7.5 for the Microsoft platform

Product

SAP Business Planning and Consolidation 7.0, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for Microsoft

Keywords

Management console; Server error, EPM , KBA , 3rd party tools config and system admin , EPM-BPC-MS , Microsoft Version , Problem

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