SAP Knowledge Base Article - Preview

1413293 - Sending emails issue from PCM WorkManager to SMTP

Symptom

  • Not receiving e-mails from SMTP server when configured for use with SAP EPM PCM Work Manager tool.
  • Error "Unable to open socket to e-mail SMTP server on port number 25" from Event viewer.

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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management all versions

Keywords

PCM WorkManager, e-mails, Anti-virus, port 25, unable to open socke, SMTP server, port number 25 , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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