SAP Knowledge Base Article - Preview

1383648 - Garbled error message displays when customer clicks any folder or document after the InfoView session times out

Symptom

  • Garbled error message displays when customer clicks any folder or document after the InfoView session times out
  • Error message: "An error has occurred:??? ????"

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Environment

  • BusinessObjects Enterprise XI 3.1
  • InfoView
  • Japanese/Chinese/Korean locale

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Weblogic, Tomcat, WebApp, ADAPT01088883, timeout , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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