SAP Knowledge Base Article - Preview

1375755 - Error message: "Failed to get the document information. (LO 26315)", when refreshing a live office query

Symptom

  • Not able to Refresh a live office query which is having large data.
  • It throws an error message:"Failed to get the document information. (LO 26315)".
  • Click on details, we get: "Maximum character output size limit reached. Contact your BusinessObjects administrator. (Error: ERR_WIS_30272)(6315)".

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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