- Who is the Reporter?
- How to log a support incident
- Can more than one issue be reported in one incident?
- Should I include what type of system I am using?
- Should error messages be included in the incident?
- How to contact SAP Product Support for assistance
- Should I create multiple incidents for the same issue?
- Should I mention if I have looked at any notes before submitting the incident?
- Does it matter what Customer Number/Installation I use to create the incident?
- SAP Support Portal
- SAP Service Marketplace (SMP)
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