SAP Knowledge Base Article - Preview

1338152 - Could not start the BusinessObjects Data Services service on Local Computer. Error 1069: The service did not start due to a logon failure. - Data Services XI

Symptom

  • Unable to start service
  • Error when trying to start Data Services service 
  • Cannot start BusinessObjects Data Services service
  • Could not start the BusinessObjects Data Services service on Local Computer. Error 1069: The service did not start due to a logon failure.
  • In BusinessObjects Business Intelligence Platform, the Server Intelligence Agent (SIA) stays in "starting" mode
  • In the Event Viewer "System" area, the following error can be found for the Service Control Manager

The Server Intelligence Agent (SIAname) service failed to start due to the following error: The service did not start due to a logon failure.


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Environment

  • SAP BusinessObjects Data Services XI
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Microsoft Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Data Services XI 3.1

Keywords

DSXI , KBA , EIM-DS , Data Services (Use Subcomponent) , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , How To

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