1309714 - PCM: Configuration Wizard starts when a new user logs into a Citrix environment or users receive "Access is denied" error message when launching clients | SAP Knowledge Base Article

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1309714 - PCM: Configuration Wizard starts when a new user logs into a Citrix environment or users receive "Access is denied" error message when launching clients

Symptom

  • New users are presented with the Configuration Wizard after launching Model Builder on a CITRIX system.
  • Users are unable to launch client interfaces via Citrix or Remote Desktop Connection and receive the error "Access is denied"

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Environment

SAP Profitability and Cost Management (PCM)

Configured using Sockets
Configured using DCOM

CITRIX server acts as client machine

Product

SAP Profitability and Cost Management all versions

Keywords

Citrix, configuration Wizard , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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