1273966 - "Not Loaded. A runtime error occurred during the loading of the com add-in." error message received in Microsoft Office when enabling Live Office add-in | SAP Knowledge Base Article

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1273966 - "Not Loaded. A runtime error occurred during the loading of the com add-in." error message received in Microsoft Office when enabling Live Office add-in

Symptom

  • Live Office XI 3.1 is not available in Microsoft Excel, but can be used from PowerPoint and Word.
  • The following error appears in the COM Add-in window on the Live Office component: Not Loaded. A runtime error occurred during the loading of the com add-in.

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • Live Office

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Business Query, live office, liveoffice, menu, toolbar, dissapear , display, present, enable_addin,  bar , missing, lo, enable_addin.exe, addin, add-in, addon, add-on, plugin, plug-in, not visible, not available, missing, cannot start, crystal_addin_framework.dll, liveoffice_enable_addin.exe, COM add-in , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-LO , Live Office , How To

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