SAP Knowledge Base Article - Preview

1239839 - How to close a support incident - SAP ONE Support Launchpad

Symptom

  • How to close a support incident 
  • How to close a case
  • How to close an incident
  • How to close a message
  • Close a support incident
  • Close button is missing
  • Can't close an incident I created
  • How to confirm a support incident
  • How to provide feedback to SAP support
  • Why can't I find the Close button on my incident

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Environment

SAP ONE Support Launchpad

Keywords

Confirm, close, messages, incident, S-User, application, central entry point, support, managing incidents, close incidents, close, launchpad, PCC , KBA , ticket , support ticket , gscnawest_video , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , How To

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