SAP Knowledge Base Article - Preview

1199995 - Error: "The Active Directory Authentication plug in could not authenticate at this time" (FQDN registry key)

Symptom

  • This setting should be considered a Best Practice for all multi domain and multiple forest environments
  • Mapping a group from another domain is successful but fails to authenticate a user from this domain, and the following error message appears:
  • "The Active Directory Authentication plug in could not authenticate at this time. Please try again. If the problem persists, please contact your system administrator?
  • Unable to map groups from 1 or more domains
  • Unable to map groups from 1 or more AD forests
  • Intermittent problems with active directory
  • Users are not showing proper group membership (view user groups shows only everyone or less than the total groups the user belongs to in AD)
  • Any suspected DNS issues with the AD plugin
  • CMS logs show errors binding to a domain controller (s)

Read more...

Environment

  • This issue affects all version of XI/BI currently
  • SAP Business Objects Enterprise XIR2
  • SAP Business Objects XI 3.1
  • SAP BusinessObjects Business Intelligence Platform BI 4.0 4.1 4.x 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

zie multiple domain, transitive , 4096226, second, non default , non-default use fqdn registry key AD windows active directory , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.