SAP Knowledge Base Article - Preview

1198708 - Error "file you are trying to open, 'viewContent.jsp', is in a different format than specified by the file extension..." viewing Excel instances in InfoView

Symptom

In a BusinessObjects XI Release 2 Java deployment, you are trying to view Crystal Reports instances that were scheduled in Excel format in InfoView, on a client system with Office 2007. You may receive the following error message:


"The file you are trying to open, "viewContent.jsp", is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file.  Do you want to open the file now?"




Clicking either Yes or No will still allow the Excel document to be viewed.


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2

Keywords

Java view Excel instance format Office 2007 client , 2466352 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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