System does not allow to delete KPI setting in Engagement Map with error 'Please Maintain KPI scoring to score perfect store'
SAP Cloud for Customer
KPI setting is Mandatory for engagement map.
You can also refer to our Help Portal document here: Create Engagement Maps
When creating a new engagement, KPI set up is a required step.
Perfect Store, Engagement Map, KPI , KBA , LOD-LE-PSP , Perfect Store , Problem