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3123962 - Concur integration documents corrupted after PO system upgrade

Symptom

  • You are using Process Integration (PI) or Process Orchestration (PO) to receive documents (pdf, png) from Concur via PO to a backend ABAP system (such as ERP)

  • Your REST adapter scenario has started to fail after an upgrade to NW7.50 SP16+
  • The file is fetched but when you try to open it, the file is corrupted

  • Tracing the issue with the XPI Inspector tool example 50, you can see the below errors present in the server traces:
    com.sap.aii.adapter.rest.ejb.common.Localizer16:13:34:527~r.rest.ejb.common.Localizer.message
    ⇦ with (ERROR.InvalidJSonContent, [Ljava.lang.Object;@735c6ebf)16:13:34:529
    ⇨ with Invalid JSON message content used; Message: "A JSONObject text must begin with '{' at character 1 of %PDF-1.4
    ...


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Environment

  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Process Integration 7.31, PI 7.31, Process Orchestration 7.4, PI 7.4, PO 7.4, Process Orchestration 7.5, PI 7.5, PO 7.5, XI, AEX , KBA , BC-XI-CON-RST , Rest Adapter , Problem

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