SAP Knowledge Base Article - Public

3123961 - Job Requisition Are Not Getting Fully Approved in Route Map - Recruiting Management

Symptom

  • Job Requisitions are not getting fully approved in the Route Map.
  • Job Requisitions are appearing stuck in the last step of the route map.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

The Pending Approval Job Requisitions are being moved or approved via "Route Document" tool, which isn't a supported tool for Recruiting module.

Resolution

The "Route Form/Document" tool is not supported and it should not be used to modify or approve Pending Approval Job Requisitions. Using this feature can corrupt the forms.

This information has been addressed on the following KBA: 2351811 - Can I Route Recruiting Forms Using Route Form From Admin Center? - Recruiting Management.

Please make sure to use the Reassign Job Requisitions tool instead: 2103300 - Reassign Job Requisition - Recruiting Management.


See Also

2082171 - How to Mass Reassign Job Requisitions in SuccessFactors Recruiting

Keywords

stuck, pending, H2, job, requisition, cannot, move, form, change, forward, completed, status, route, map , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png