SAP Knowledge Base Article - Preview

3123560 - SAP Cloud ALM - When Logging on to SAP BTP - Our records indicate that your user does not belong to any Global Accounts

Symptom

When Logging on to SAP BTP cockpit, under Global Accounts you see a screen with the following information:

  • Home 0 Global Accounts
        All: 0
  • Welcome "User Name" (s-user#)
        Our records indicate that your user does does not belong to any Global Accounts


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Environment

  • SAP Cloud ALM 1.0
  • SAP Business Technology Platform (BTP)

Product

SAP Cloud ALM all versions

Keywords

SAP Cloud ALM, access, BTP, Global, Account, records, user, belong , KBA , SV-CLM-INF-ONB , Onboarding and Decomissioning , Problem

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