SAP Knowledge Base Article - Public

3123431 - [Onboarding ] Select Process Variant rule is not Working

Symptom

  • The rule configured to select the Process variant is not working as expected
  • The rule is always setting the Process variant to default Onboarding Process variant

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Configure a business rule to select Process variant as below:


             

  • Initiate Crossboarding for a candidate
  • As per the above rule, Crossboarding should be selected as Process variant but Default Onboarding Process is selected as Process variant

Cause

  • In the above rule the If condition is configured incorrectly.
  • The If condition was set as Process variant rule model.Process variant.Process type but this has to be set     as Process variant rule model.Process.Process type. Since the Process variant is not selected for the candidate yet the Process variant type will be null and hence the rule will evaluate to false. 


           

Resolution

  • Please change the if condition from Process variant rule model.Process variant.Process type  to Process variant rule model.Process.Process type

          


Keywords

Onboarding, select Process variant, rule not working as expected, business rule issue, Business rule, rule , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding 2111